Please Read over the following before requesting a return:

• Returns must be marked within 15 days of receiving the shipment, no exceptions.
• If the return shows any sign of wear, smells of spray or oils, deodorant, makeup or animal hair it wont be accepted as a return.
• Please give a reason why you are returning the item/items
• All returned items will be store credit only 
• Customers are responsible for all shipping cost to send items back.
• Any returns requested after our 15 day return policy will be denied.
• Orders CANNOT be changed or canceled once the order is placed.
• We are not responsible for packages lost, delayed or marked as delivered by the carrier.
• Shipping charges are non-refundable
• Store credit will not be issued until we receive the returned item.
• All clearance/sale items are FINAL SALE, no exceptions.

Once we receive your return and process it, you will receive an email with the e-gift card. You can use the e-gift card to pick a new item out or use it however you would like on Jillian Rose Boutique.

Please contact me at Jillianroseboutique.mn@gmail.com for returns, please also include the following in the email:

• Name:
• Order #:
• Reason for return:
• Date of purchase: